Call Plans
- Overview
- Call Plans
Understanding Call Plans
Call Plans are a detailed list of stops on a route - a list of calls and the details for the day: The locations of each call (stop) The start and duration times for each stop ...
Using A Call Plan (Technician)
Please read the Understanding Call Plans article before reading this article. Your technicians will receive their call plans in the afternoon for the following day as the Tap Trac ...
Adding Emergency Service Calls
You can easily add emergency service calls to any call plan. Let's say that 4 x 4 Brewing has called and they are pouring warm beer. We need to dispatch a technician as soon as p ...
Only One Tech Can Start The Call
If there are two techs linked to a call plan, only one will have a Start Call button/link.